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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dennis Govich

September 20, 2023

5  out of  5 rating by Dennis Govich
"Sandy, the office manager, and I, have been associated together via multiple State Farm agents, for a VERY long time. I have never been disappointed with her compassion, knowledge, and service. Thank you, Sandy !!!"

Amy Wargo

September 12, 2023

5  out of  5 rating by Amy Wargo
"Very friendly staff. Prompt service and very helpful! Just moved from Florida recently where I also used state farm, however they DON'T compare to the Donnelle Taylor branch! I've never delt with such personable insurance staff. I highly recommend these folks for your insurance needs!!!!"

Stephen Webb

September 12, 2023

4  out of  5 rating by Stephen Webb
"Best insurance I have had the ream is real and really nice very informative have had no bad experiences at all so far I highly recommend them"

Jackie Skodny

September 12, 2023

5  out of  5 rating by Jackie Skodny
"Donelle and her team helped me save on both my home and car insurance. They are very responsive and quick to answer with questions. I feel confident that I have "great" insurance if something happens to either my cars or home."

Cole Lewis

September 11, 2023

5  out of  5 rating by Cole Lewis
"If you are looking to switch your insurance look no further. I received my quote for both home and auto about 2 hours later same day. The rep I spoke with didn't try to sell me on it aggressively and specifically said to shop around and that he wouldn't twist my arm which I appreciated. They got my home insurance down about $3000 a year and when I called the next day to get everything set in stone I had both auto and home policy information before the end of the day. I am extremely satisfied with my experience."

Kayla G

May 24, 2023

5  out of  5 rating by Kayla G
"Been with them for many years, all questions are answered and make every transition easy and stress free"

Janice Haley

May 9, 2023

5  out of  5 rating by Janice Haley
"Rebekka was so friendly and explained auto coverage thoroughly."

Shawn Beavin

May 5, 2023

5  out of  5 rating by Shawn Beavin
"I just signed up with my local State Farm office for auto insurance and really happy with the experience so far. I work a busy schedule and don’t have much time during the days to shop and buy insurance and Rebekkah in Grafton made it very easy for me and was great at communicating back and forth via email to sort out most of the details. I called today to finalize and make initial payment she just so happened to answer the phone and got me taken care of so quickly, I really appreciate everything so far!!! Initial experience I would highly recommend everything has been easy!!!!"

Pamela J Fulaytor-Bailey

April 18, 2023

5  out of  5 rating by Pamela J Fulaytor-Bailey
"I've been with State Farm for more than 40 years and the service and respect have been excellent. No matter how much the world changes, State Farm and Donnell Taylor remain the best insurance around."

Rachel Pustulka

April 11, 2023

5  out of  5 rating by Rachel Pustulka
"State Farm has always had our back. We've had our share of insurance needs over the years, and Donnelle and her team have always been wonderful in their assistance. They also keep up with reviews of our coverage and make recommendations for updates to our insurance as our needs have changed over the years. I recommend them without reservation!"

Jillian Cornish

February 1, 2023

5  out of  5 rating by Jillian Cornish
"Helpful, sympathetic and timely."

Christy Hinton

January 31, 2023

5  out of  5 rating by Christy Hinton
"I never really had a problem with state farm auto insurance the service is great at and what they offer with their policies I would recommend state farm to family and friends"

Laura Nichols

January 26, 2023

5  out of  5 rating by Laura Nichols
"Donelle and her staff are so kind and work hard to get you the best rates. She was able to cut my car insurance by 25%. Great Grafton Business that I definitely recommend"

Susan Stephens

November 23, 2022

5  out of  5 rating by Susan Stephens
"State Farm is a great company. I have been with this firm since I bought my first car. The staff is very nice and very professional."

Star Martin

September 30, 2022

5  out of  5 rating by Star Martin
"Great insurance company.Very friendly and always helpful."

Neil Williams

September 21, 2022

5  out of  5 rating by Neil Williams
"Love State Farm, and this branch is excellent. They take care of you here."

David Eging

August 15, 2022

5  out of  5 rating by David Eging
"Very knowledgeable and went above and beyond to provide excellent service and found discounts I wasn’t aware of. Was able to find a great rate for both homeowners and vehicle which was better then what I was paying before for just vehicle insurance. Highly recommend them."

Linda Kuhn

August 12, 2022

4  out of  5 rating by Linda Kuhn
"I been dealing with state farm for some time now and they are great! They know how to treat you right."

Debora Ashley

August 11, 2022

5  out of  5 rating by Debora Ashley
"Nice people, with excellent service"

Elizabeth Pugh

July 29, 2022

5  out of  5 rating by Elizabeth Pugh
"They were friendly and helped us save money!"

Billy Kimble

July 14, 2022

5  out of  5 rating by Billy Kimble
"Very helpful people with your questions."

Kyle Neff

June 10, 2022

5  out of  5 rating by Kyle Neff
"Wonderful staff! Great hometown, neighborhood insurance agency."

Trisha Weaver

April 19, 2022

5  out of  5 rating by Trisha Weaver
"Ray and Donnelle did an amazing job finding me a great rate and were so nice along the way!"

James Englund

April 8, 2022

5  out of  5 rating by James Englund
"Get your insurance here. Great people, best prices"

Mickey Mayfield

March 1, 2022

5  out of  5 rating by Mickey Mayfield
"Very helpful. Polite and Professional. Great team, Great people"