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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jillian Cornish

February 1, 2023

5  out of  5 rating by Jillian Cornish
"Helpful, sympathetic and timely."

Christy Hinton

January 31, 2023

5  out of  5 rating by Christy Hinton
"I never really had a problem with state farm auto insurance the service is great at and what they offer with their policies I would recommend state farm to family and friends"

Laura Nichols

January 26, 2023

5  out of  5 rating by Laura Nichols
"Donelle and her staff are so kind and work hard to get you the best rates. She was able to cut my car insurance by 25%. Great Grafton Business that I definitely recommend"

Susan Stephens

November 23, 2022

5  out of  5 rating by Susan Stephens
"State Farm is a great company. I have been with this firm since I bought my first car. The staff is very nice and very professional."

Star Martin

September 30, 2022

5  out of  5 rating by Star Martin
"Great insurance company.Very friendly and always helpful."

Neil Williams

September 21, 2022

5  out of  5 rating by Neil Williams
"Love State Farm, and this branch is excellent. They take care of you here."

David Eging

August 15, 2022

5  out of  5 rating by David Eging
"Very knowledgeable and went above and beyond to provide excellent service and found discounts I wasn’t aware of. Was able to find a great rate for both homeowners and vehicle which was better then what I was paying before for just vehicle insurance. Highly recommend them."

Linda Kuhn

August 12, 2022

4  out of  5 rating by Linda Kuhn
"I been dealing with state farm for some time now and they are great! They know how to treat you right."

Debora Ashley

August 11, 2022

5  out of  5 rating by Debora Ashley
"Nice people, with excellent service"

Elizabeth Pugh

July 29, 2022

5  out of  5 rating by Elizabeth Pugh
"They were friendly and helped us save money!"

Billy Kimble

July 14, 2022

5  out of  5 rating by Billy Kimble
"Very helpful people with your questions."

Kyle Neff

June 10, 2022

5  out of  5 rating by Kyle Neff
"Wonderful staff! Great hometown, neighborhood insurance agency."

Trisha Weaver

April 19, 2022

5  out of  5 rating by Trisha Weaver
"Ray and Donnelle did an amazing job finding me a great rate and were so nice along the way!"

James Englund

April 8, 2022

5  out of  5 rating by James Englund
"Get your insurance here. Great people, best prices"

Mickey Mayfield

March 1, 2022

5  out of  5 rating by Mickey Mayfield
"Very helpful. Polite and Professional. Great team, Great people"

Sherry Shuster

February 24, 2022

5  out of  5 rating by Sherry Shuster
"Donelle Taylor's service is unmatched! When my son got in an accident on the highway at 7:30 in the morning she was available to help and give direction at a time when I was beside myself with anxiety! She is knowledgeable of area repair shops and was able to give us options in a time when most shops couldn't take us. She REALLY is like a good neighbor!"

Rick Said

January 7, 2022

5  out of  5 rating by Rick Said
"Best people I have Dealt with in a long time !!!! Highly recommend!!!! Thanks for all u guys helped me with !"

Thomas Potter

November 13, 2021

5  out of  5 rating by Thomas Potter
"We went to State Farm for 2 auto and a home policy. Rebekah was helpful, attentive, and friendly. We were pleased to know that monthly payments didn't cost more than payment in full. We have a good driving, claim, and credit history with FICO scores in the mid 800's so our monthly insurance bill for a home and two cars is a little over $100. 👍"

Kathy Koepp

November 8, 2021

5  out of  5 rating by Kathy Koepp
"Great group of people who work in this office. Very helpful and they get back to us right away if we have a question. I also love that they keep up on our coverage and let us know where we might be lacking or how we could save money. They are very personable and tailor services to our family's needs."

Gennifer Williams

November 5, 2021

5  out of  5 rating by Gennifer Williams
"Sandy and Donelle are my “go to” gals!!"

Chad Strickland

September 29, 2021

5  out of  5 rating by Chad Strickland
"Patrick is fantastic alway prompt and curious great customer service."

Doug Sweene

August 10, 2021

5  out of  5 rating by Doug Sweene
"the people here are very friendly."

Steve Sanson

August 4, 2021

5  out of  5 rating by Steve Sanson
"Really great service once again with my State Farm reps. Thanks again! Steve Sanson"

Andrew W.

July 27, 2021

5  out of  5 rating by Andrew W.
"I needed to call in today to update payment information, and I spoke with Rebekka. She was very kind and patient, while also being efficient. I have been really impressed with the customer service every time I call in! Would highly recommend using this State Farm office."

Carolyn Johnson

July 13, 2021

5  out of  5 rating by Carolyn Johnson
"I was immediately taken care of, he was courteous and asked if there was anything else he could do."